Privacy Policy
Last updated: 08/12/2025
We protect your privacy
We know healthcare data is sensitive. We're committed to keeping your information safe and secure. This policy explains how we collect, use, and protect your data in plain language.
Information we collect
Contact information
When you contact us via email (info@healthlink.lu), we collect your name, email address, and any message you provide. We do not store this information in any database or form system.
Usage data
We collect basic information about how you use our website, including pages visited, time spent, and general location data through standard web analytics.
Technical data
We automatically collect your IP address, browser type, device information, and operating system for security and functionality purposes. This data is anonymized.
How we use your information
- •Respond to your inquiries and provide customer support
- •Send you information about our products and services
- •Improve our website and user experience
- •Ensure security and prevent fraud
- •Comply with legal obligations
How we keep your data safe
We use strong security measures to protect your information. This includes encrypting your data when it moves and when it's stored, regular security checks, and controlling who can access what. We never sell your personal information to anyone.
Your rights
Depending on your location, you may have the following rights regarding your personal data:
- •Access your personal data
- •Correct inaccurate information
- •Delete your personal data
- •Restrict processing of your data
- •Data portability
Data retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When we no longer need your data, we securely delete or anonymize it.
Third-party services
We may use trusted third-party services for email delivery, customer support, and website hosting. These services are bound by strict data protection agreements and only process your data as necessary to provide their services.
Changes to this policy
We may update this privacy policy from time to time. We'll notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
Questions? Contact us
If you have questions about this privacy policy or how we handle your data, we're here to help:
Email: info@healthlink.lu